Question 1

How long does shipping take?

Accepted Answer

Standard shipping arrives in 3–5 business days. Orders over $50 ship free. Expedited options are available at checkout.

Question 2

Do you ship internationally?

Accepted Answer

Currently we ship within the United States. Sign up for our newsletter to hear when international shipping opens.

Question 3

What's your return policy?

Accepted Answer

You have 30 days from delivery to return anything for a full refund. If a product doesn't fit your pet, we'll help you find one that does.

Question 4

Where are Wagmint products made?

Accepted Answer

We source from a small group of makers around the world. Product pages list origin and materials.

Question 5

Are your products safe for my pet?

Accepted Answer

Every product we carry is tested and used by our own pets first. We share materials, care instructions, and any known sensitivities on the product page.

Question 6

Can I change or cancel my order?

Accepted Answer

If your order hasn't shipped yet, email hello@wagmint.com and we'll do our best. Once it's on its way, you can return it under our 30-day policy.

Question 7

How do I track my order?

Accepted Answer

Use the Track Order page or the link in your shipping confirmation email.

Frequently asked questions