Shipping policy

Shipping Policy

Thank you for shopping with Wagmint. We want you to know what to expect from the time you place your order until it arrives.

Order Processing

Orders are processed before being handed off to the shipping carrier.

Most orders are processed within 1–3 business days. Processing times may be longer during holidays, periods of high order volume, or circumstances outside our control.

You will receive an email confirmation after placing your order and additional shipping information once your order has been fulfilled.

Estimated Delivery Times

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, carrier operations, weather, holidays, customs, and other circumstances outside our control.

Some products may be shipped separately and may arrive in different packages.

Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

If an order qualifies for a free-shipping promotion, the applicable discount will be reflected during checkout.

Order Tracking

Once tracking information becomes available, it will be sent to the email address provided at checkout.

Please allow some time for tracking information to update after your order has been handed to the carrier.

You can also visit our Track Order page for available tracking options.

Incorrect Shipping Addresses

Please carefully review your shipping information before submitting your order.

If you notice an error after placing an order, contact us as soon as possible at info@wag-mint.com.

We will do our best to help before fulfillment begins, but we cannot guarantee that an address can be changed once an order has been processed or shipped.

Customers may be responsible for additional shipping costs resulting from an incorrect or incomplete address where permitted by applicable law.

Delayed Shipments

Occasionally, shipments may experience delays caused by carriers, weather, customs, holidays, high shipping volumes, or other circumstances outside our control.

If your order appears significantly delayed, contact us at info@wag-mint.com with your order number and we’ll help review the available tracking information.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, you receive an incorrect item, or you believe your package has been lost, please contact us at info@wag-mint.com.

Include your order number and, when applicable, photos or videos showing the issue so we can review it.

International Shipping

International shipping availability is determined by the destinations currently offered during checkout.

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. Where applicable, these charges may be the customer’s responsibility unless otherwise stated at checkout or required by law.

Questions

If you have questions about shipping or an existing order, contact us at:

info@wag-mint.com

Please include your order number when contacting us about an existing order.